Responsible Gambling Policy
1. Introduction
Basswin Casino is committed to providing a safe and responsible gambling environment. We support initiatives that promote responsible gaming and take active measures to protect vulnerable players in compliance with the Gambling Commission's Licence Conditions and Codes of Practice (LCCP).
2. Legal Framework
This policy is based on the Gambling Act 2005 and the LCCP. We adhere to industry standards and cooperate with the UK Gambling Commission and authorised support services to address problem gambling and protect minors.
3. Protection of Minors
- Access to Basswin Casino is restricted to individuals aged 18 and over.
- All accounts must pass age verification checks before access is granted.
- We advise parents to use parental control tools (e.g. NetNanny, CyberPatrol).
4. Self-Assessment and Warning Signs
If you are concerned about your gambling habits, consider the following questions:
- Do you spend more time or money gambling than intended?
- Do you gamble to escape problems or stress?
- Have others expressed concern about your gambling?
If you answer "yes" to any of these, you may be at risk of problem gambling.
5. Responsible Gambling Tools
Basswin Casino offers a range of tools to help you stay in control:
- Deposit limits (daily, weekly, monthly)
- Loss and session limits
- Reality checks and time reminders
- Time-out (24 hours to 6 weeks)
- Self-exclusion (6 months to 5 years)
All tools can be activated via your account settings or by contacting our support team at [email protected].
6. Gamstop Self-Exclusion
We are registered with GAMSTOP, the UK's national self-exclusion scheme. Players can exclude from all licensed UK gambling websites by visiting:
7. Support and Helplines
If you or someone you know is struggling with gambling, we encourage you to contact a professional support organisation:
- GamCare – www.gamcare.org.uk | 0808 8020 133
- BeGambleAware – www.begambleaware.org
- National Gambling Helpline – 0808 8020 133
8. Staff Training and Awareness
All Basswin Casino staff receive training on responsible gambling practices. Our support agents are equipped to identify signs of gambling-related harm and refer customers to appropriate resources.
9. Policy Review
This policy is reviewed regularly to reflect regulatory changes and improvements in responsible gambling practices.
Last updated: 2025/08/25